Privacy Policy

1. Information We Collect

When you create an account, generate AI videos, or configure brand profiles on Faceofreel, we collect:

• Account Information: Email address and authentication metadata provided via Supabase Auth.
• User Content: Creative prompts, scripts, reference images, brand directives, and generation configurations.
• Generated Assets: Video outputs, audio streams, social cards, and associated operational metadata.
• Credit & Usage Ledger: Transaction logs, credit balances, reservations, and payment receipts.

2. How We Use Your Information

Your information is used strictly to provide, execute, and deliver AI video generation services:

• Executing video generation requests via our server-authoritative provider routing architecture.
• Enforcing account security, credit ledger accuracy, and concurrency limits.
• Storing user assets and generation history securely in application-controlled storage.

3. AI Provider Processing & Data Isolation

Video generation requests are processed server-side through authorized video infrastructure providers (e.g. Google Veo). We do not expose private user credentials or raw database identifiers to third-party providers. Your uploaded reference images and prompt instructions are transmitted solely for the purpose of executing the requested video generation job.

4. Data Retention & Account Deletion

You retain ownership of your uploaded images and generated video creations. You may request permanent deletion of your account, assets, brands, and generation history at any time directly through the Settings > Delete Account control in the application, or by contacting our support team.

5. Contact & Support

For privacy inquiries, data requests, or support, contact us at: support@faceofreel.com